DirecTV has discontinued Discovery Health and replaced it with The Oprah Winfrey Network as of 1/1/2011.  This affects customers who have DTV Receivers as well as all customers whose analog channel lineup included Discovery Health.  For more information, please see the link...

If a customer inquires about the Versus Network please advise that DirecTV is currently not carrying the network and is in ongoing negotiations with Comcast, the owner of Versus Network. If the customer wishes further information they can refer to this article or contact DirecTV directly. ...

Basic Television Service is provided at many Pavlov Media-serviced communities and is accessible with a simple “plug-n-play” feature. To determine if Pavlov Media provides Basic Television Service, ask your leasing office or find your community (the availability section) on the map. To...

Signal Loss/Intermittent Connection Get the error message Check the physical connection. Cable from the wall jack [coaxial cable] to the receiver, cable from the receiver to the TV         [through HDMI, composite, component, S...

Receiver Swap Process-Leased Receivers ONLY DIRECTV has released a new method to Multiband System Operators for swapping out bad leased receivers or Hardware that is not compatible with the wiring scheme at the property. This process is done solely through Multiband. Call 1-800-954-0846 if you...

DirecTV Upsell Template Resident First Name   Resident Last Name   Service Address   ...

  DirecTV Work Order Template Customer CID# (DO NOT COMPLETE WORK ORDER WITHOUT THIS INFORMATION) What room does the customer want the...