Check the physical connection. Cable from the wall jack [coaxial cable] to the receiver, cable from the receiver to the TV
[through HDMI, composite, component, S Video or coaxial cable]. Make sure that the cables are secured.
Reseat the coaxial cable
Reseat the cable from the receiver and from the television
Powercycle the receiver
Missing Channels
Get the error message
Make Sure that the channels worked before and it's included in the programming package
Turn off/on the power of the receiver through the power button
Unplug the power cord, wait for 15 to 20 seconds then plug back the power cord to the power outlet
Do channel scan through the receiver's remote control.
Blue, Black None, Grainy, Snowy or Fuzzy reception on all channels
Make sure that the receiver is directly connected to the television and the receiver is getting a good source of power.
Tune the TV to a video input source. If no video, continue cycling through remaining TV video input sources.
Depends on the brand of the television.
Power OFF the receiver and unplug the receiver from the electrical outlet. Wait 15 seconds, plug the receiver back into the electrical
outlet and power the receiver ON.
If the receiver is connected to the tv using a Coaxial cable
- Check if the coax cable is connected hand tight from the receiver TV2 CH 21-69 OUT to the TV ANT or RF input.
- If the television has multiple TV ANT or RF inputs verify that the TV is on the proper one, for example ANT A or ANT B.
- Unplug then reinsert the cable.
if the receiver is connected to the tv using a RCA cable
- Verify the yellow RCA cable is connected from the receiver TV2 VIDEO output to the TV Video input.
- Unplug/re-plug the cable.
- If the problem still exist, make sure that there is good cable connection between the receiver and the TV.
- If the connections are good, try using another cable(if possible)
if the receiver is connected to the tv using a S-Video cable
- Verify if the S-Video cable is connected from the receiver TV2 S VIDEO output to the TV S Video input.
- Unplug/re-plug the cable. Note: Receiver's with model# 322, 522 and 942 does not have a TV2 S-Video cable output.
- If there is a yellow RCA cable connected between the receiver and the TV, disconnect the RCA cable.
- The TV may not allow S-Video and Composite Video at the same time.
- If the problem still exist, make sure that there is good cable connection between the receiver and the TV.
- If the connections are good, try using another cable(if possible)
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Press and Hold the power button of the receiver for 5 seconds.
Wait for the receiver to reset and power on by itself.
Place the receiver in standby mode by turning the receiver off from the front panel power button.
Unplug the power cord from the receiver and from the power outlet and wait for 15 to 20 seconds