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Pavlov Media Knowledgebase - Registration Issues
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Registration Issues
document Copyright Violations
Pavlov Media has a policy to put various redirects on customer’s accounts on our server when we receive DMCA (Digital Millennium Copyright Act, US Code Title 17) take down notices from content providers as required by Federal law. Our response policy is what is called a “graduated response” policy; each subsequent violation has a harsher loss of internet penalty. We have a 90 day...
09 Feb, 2016 Views: 4092
document Finding Your MAC Address
A MAC address is a unique ID number for a network adapter (the part of your computer that connects to the internet). It's kind of like a serial number for an internet-capable device. Any device that connects to the internet (or a local network) has a MAC address - desktop computers, laptops, tablets, game consoles, and many other things. For many of our connections, the MAC address of the device...
22 Aug, 2016 Views: 15865
document How do I Close My Account?
There are different reasons a person may wish to close their account with Pavlov Media. The most common is that you are moving and no longer need the account. Depending on the type of service you have from Pavlov Media, the directions for closing your account will vary. For any questions on this or to close you account you would call 888-4-Pavlov (888-472-8258) and talk to one of our customer...
19 Aug, 2015 Views: 4432
document How to Register a Device to your Account
Go to signin.pavlovmedia.net and sign into your account. Click on the Devices box. The My Devices screen appears. To activate a new device, click the button that says +Add New . The Add new device window appears. In the Device Description box, label your device as something to distinguish it from other devices registered to your account (i.e. My PC, iPhone, router, Wii, Xbox, etc). In...
12 Aug, 2016 Views: 37314
document Quarantine
Periodically, Pavlov Media receives abuse alerts from outside providers or watchdog groups reporting network abuse problems, such as botnets, DDOS attacks, or spam. They identify the IP address or MAC address from which the abuse originates. If such symptoms are verified from a particular computer, the computer is quarantined — or kept separate — from the community's Internet connection. ...
19 May, 2015 Views: 3469
document Registering for the First Time
When you first go to register your device(s), you will need to sign up for an account with Pavlov Media. You only have to do this once. After your account is set up, then you just need to login to MyAccount to add more devices. Open a web browser on your computer (Internet Explorer, Firefox, Chrome, Safari, etc.) Attempt to navigate to a website (or your home page). The Welcome page will...
13 Jan, 2015 Views: 35141
document Rent Hold on Account
When your property manager has placed a Rent Hold on your account, you receive a message when you try to connect to the internet. Your connection is blocked until you pay your rent or otherwise clear your account with the property. Only the property management at your location can clear a Rent Hold, please do not contact Pavlov Media, we are not allowed to make changes in that situation, or...
23 Dec, 2014 Views: 3264
document User Services Agreement
User Services Agreement THIS USER SERVICES AGREEMENT ("Agreement") is entered into between Pavlov Media Inc., a Delaware Corporation, with offices at 206 N. Randolph St. Suite 200, Champaign, Illinois 61820 ("Pavlov Media"), and the individual user ("User") as of the date indicated by your acceptance of these terms for Pavlov Media to provide certain Internet Access Services (services,...
07 Jan, 2015 Views: 4844
document Why do I Have to Register?
The Reason This is a question we get asked a lot! The quick answer—because we say so. This is not just us being mean but is something we are required by law to do. Any Internet Service Provider you have dealt with in the past, or will deal with in the future, requires you to register your devices before allowing you access to the internet. One of the main reasons for this is a federal law...
05 Jan, 2015 Views: 40640

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