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How to Connect a Sony PlayStation 4

Article ID: 55
Last updated: 07 Feb, 2017
Revision: 6
Views: 5890

1.  To locate the MAC address of a Sony PlayStation 4

  • Start up your PlayStation 4 without a disk in the drive.
  • Find the System Settings icon and select the X.
  • Click System Information and press the X
  • Your Mac Address will display.
  • Write down the MAC Address

MAC address on a Playstation

2. Login to your account here (

3. Register your MAC address by clicking "Activate a new device."

4. Connect one end of an Ethernet cable to the wall jack in your bedroom.

5. Connect the other end of the Ethernet cable to the Sony PlayStation 3.

Begin Playing Online

If you find you are getting an error then there is likely an issue with the MAC address, which usually results from the Playstation not being correctly activated on your account.

To further troubleshoot the wired connection, please see the troubleshooting article from

If you still have an issue you may need to get a router. Please see How to Connect a Router.

If you are still having a problem making a wired or wireless connection, see the troubleshooting article from

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