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document How to Connect a Personal Router
Connecting Your Router: Things you will need: 2 Ethernet cables. A router. The MAC address of your router (usually found on the bottom of the router). An account with Pavlov Media. Sign Up for an account here. Locate the MAC address on the bottom of the router: Note: the router has two MAC addresses. You will need to activate the MAC address for the WAN Port. If the MAC address of the...
20 Oct, 2015 Views: 73182
document TV Channel Guide
Introduction Pavlov Media does not provide an online channel guide through your television. Due to the variance in modern televisions the built-in guide function does not display properly in many television sets using the Clear QAM method. We do provide printed guides to the properties and a PDF version that should be available from your property management office. Pavlov Media does however,...
24 Feb, 2017 Views: 47103
document Why do I Have to Register?
The Reason This is a question we get asked a lot! The quick answer—because we say so. This is not just us being mean but is something we are required by law to do. Any Internet Service Provider you have dealt with in the past, or will deal with in the future, requires you to register your devices before allowing you access to the internet. One of the main reasons for this is a federal law...
05 Jan, 2015 Views: 39622
document Registering for the First Time
When you first go to register your device(s), you will need to sign up for an account with Pavlov Media. You only have to do this once. After your account is set up, then you just need to login to MyAccount to add more devices. Open a web browser on your computer (Internet Explorer, Firefox, Chrome, Safari, etc.) Attempt to navigate to a website (or your home page). The Welcome page will...
13 Jan, 2015 Views: 23839
document How to Register a Device to your Account
Go to signin.pavlovmedia.net and sign into your account. Click on the Devices box. The My Devices screen appears. To activate a new device, click the button that says +Add New . The Add new device window appears. In the Device Description box, label your device as something to distinguish it from other devices registered to your account (i.e. My PC, iPhone, router, Wii, Xbox, etc). In...
12 Aug, 2016 Views: 21908
document Finding Your MAC Address
A MAC address is a unique ID number for a network adapter (the part of your computer that connects to the internet). It's kind of like a serial number for an internet-capable device. Any device that connects to the internet (or a local network) has a MAC address - desktop computers, laptops, tablets, game consoles, and many other things. For many of our connections, the MAC address of the device...
22 Aug, 2016 Views: 14234
document Providing an Ethernet Connection in Wireless Only Environments
Introduction At some properties, there is only a wireless connection available, no wired Ethernet. For most modern devices; laptops, tablets, smart phones, etc. this is not a problem. But there are some cases in which a resident might require a wired Ethernet connection for an older desktop computer or to provide a private LAN to connect printers, game consoles, or other computers together. ...
09 Jun, 2015 Views: 11199
document Router Basics
Why do we want a router? What will it do for us? A home networking router is used to connect multiple computers or devices to a single Internet connection, whether it is a direct connection from a wall jack or through a DSL or Cable modem.. A router is different than a modem: your modem connects you to the internet via your ISP, while your router connects your computers to one another. These...
19 Oct, 2015 Views: 8976
document Connecting a Chromecast Device
Chromecast is a thumb-sized media streaming device that plugs into the HDMI port on your TV. Chromecast works with a growing number of apps, including Netflix, HBO GO, YouTube, WatchESPN & Pandora. To setup a Chromecast for use, please follow the manufacturer’s directions that came with your device. For online setup directions you can try this Chromecast Setup page. Troubleshooting...
09 Mar, 2015 Views: 8794
document How to Connect a Nintendo DS or DSi to Wireless
To connect your Nintendo DS, please follow the steps below. Locate your Nintendo DS's MAC Address From the menu, select the Settings icon. Use the right arrow to go to page 3. Select Internet Select Options Select System Information Your MAC Address will be displayed on the screen. From your computer, login to your account here (myaccount.pavlovmedia.net). Register your...
23 Dec, 2014 Views: 8270
document General Setup Tips for Personal Routers
Introduction There are hundreds of personal router manufacturers and models being used today and it is not practical to provide individual setup directions for each model. Pavlov Media cannot recommend any specific model of personal router, nor can we provide step-by-step instructions for each individual router, but we will provide some general steps that will apply to all personal routers. We...
08 Feb, 2016 Views: 5925
document iView 3500STBII Channel Scan
How to perform a channel scan on the iView 3500STBII external QAM tuner If your television does not support QAM tuning and you have had to purchase an external QAM tuner you will have to perform a channel scan before you can receive the Pavlov Media video content. The model described below is for the iView 3500STBII unit that Pavlov Media has tested to work with our system. Before beginning,...
01 Oct, 2015 Views: 5915
document How to Connect an Xbox
1. Locate the MAC address of your Xbox or Xbox 360: Xbox 1. Turn on your Xbox console with no game disc in the disc tray. 2. From the Xbox Dashboard, choose Xbox Live. 3. From the Connect Status screen, select Settings. 4. The MAC address is the 12-digit number at the bottom-right corner of the Network Settings screen. Xbox 360 1. Go to the System area of the Xbox Dashboard and select Network...
23 Dec, 2014 Views: 5908
document Connecting a Roku Streaming Video Player
The advent of internet TV has brought many new devices to market, among them the Roku player. This is a type of digital media receiver that allows customers to access internet streamed video or audio services through televisions. This includes subscription-based services as well as services that are available through the receiver free of charge. Each new generation of the Roku offers more power...
28 Dec, 2016 Views: 5718
document How to connect a Sony PlayStation 3 PS3
1. To Locate the MAC address of a Sony PlayStation 3 a. Settings b. System Settings c. System Information d. View information on the PS3 system. You can check information such as system software version, MAC address, current IP address, and remaining hard disk capacity. 2. Login to your account here (myaccount.pavlovmedia.net). 3. Register your MAC address by clicking "Activate a new...
03 Feb, 2017 Views: 5540
document Television Connection Troubleshooting
With the advent of digital televisions, setup and troubleshooting of your video connection has become slightly more difficult. But the basic rules still apply. Before beginning any troubleshooting, locate the manual for your television, either the printed copy that came with the set, or an online version from the Internet. There is typically a troubleshooting guide in the back that will help...
04 Sep, 2015 Views: 5388
document Netgear Router Setup
01 Dec, 2017 Views: 5166
document Digital Television Service Setup
To connect your television to the digital television service from Pavlov Media you television must have a QAM tuner built in (not ATSC) or an external QAM tuner. In most cases, performing a simple channel scan will locate all the provided channels To begin, you need a coaxial cable and a cable-ready television with a QAM tuner. Connect the coaxial cable from the wall plate video connection to...
27 Aug, 2015 Views: 5155
document Connection Speed Checklist
If you feel you are experiencing slow internet connection speeds, try the following steps: If you are using a personal wireless router, make sure the connection is secured with a password and encryption so other people cannot use your connection. Disable any file sharing software. Scan for and remove any spyware/malware/viruses. Empty the cache in your browser. Disable any toolbar addons...
22 Dec, 2014 Views: 4772
document How to Connect a Sony PlayStation 4
1. To locate the MAC address of a Sony PlayStation 4 Start up your PlayStation 4 without a disk in the drive. Find the System Settings icon and select the X. Click System Information and press the X. Your Mac Address will display. Write down the MAC Address 2. Login to your account here (myaccount.pavlovmedia.net). 3. Register your MAC address by clicking "Activate a new device." ...
07 Feb, 2017 Views: 4743
document League of Legends Connection Problems
Some of our residents have been experiencing problem with connections with the League of Legends online game. This is not due to any problems with the Pavlov Media network. The main problem is latency or delay in the transmission of the signal from the users computer to the Riot Games server and back. If the user's commands take more that 100 milliseconds to reach their server, often times the...
31 Aug, 2015 Views: 4356
document User Services Agreement
User Services Agreement THIS USER SERVICES AGREEMENT ("Agreement") is entered into between Pavlov Media Inc., a Delaware Corporation, with offices at 206 N. Randolph St. Suite 200, Champaign, Illinois 61820 ("Pavlov Media"), and the individual user ("User") as of the date indicated by your acceptance of these terms for Pavlov Media to provide certain Internet Access Services (services,...
07 Jan, 2015 Views: 4246
document How do I Close My Account?
There are different reasons a person may wish to close their account with Pavlov Media. The most common is that you are moving and no longer need the account. Depending on the type of service you have from Pavlov Media, the directions for closing your account will vary. For any questions on this or to close you account you would call 888-4-Pavlov (888-472-8258) and talk to one of our customer...
19 Aug, 2015 Views: 4043
document How to Find Your IP Address
The methods used to find your IP Address vary according to which IP address you are looking for. Depending on the property you live at, the Pavlov Media network can work in different ways. You need a public IP address to access the internet. At Pavlov Media properties that use the PUPPI technology, there are two IP addresses to be concerned with, the private IP and the public IP. Each device...
19 Aug, 2015 Views: 3955
document Copyright Violations
Pavlov Media has a policy to put various redirects on customer’s accounts on our server when we receive DMCA (Digital Millennium Copyright Act, US Code Title 17) take down notices from content providers as required by Federal law. Our response policy is what is called a “graduated response” policy; each subsequent violation has a harsher loss of internet penalty. We have a 90 day...
09 Feb, 2016 Views: 3768


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