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document Netgear Router Setup
01 Dec, 2017 Views: 6091
document Virus Cleaning Instructions
This article will try to explain several methods to remove a virus from your computer or device. If your system has been placed in quarantine by Pavlov Media, you will need access to another computer at a different location to read these instructions. When you receive the quarantine notice from Pavlov Media, you will be redirected to a message screen explaining the reason for the quarantine when...
28 Feb, 2017 Views: 2843
document Virus Protection
The need for virus protection has never been greater. There are thousands of viruses, worms, Trojans, rootkits, malware, and spyware out there just waiting for you to drop your guard. Everyone is susceptible to a computer virus attack, everyone. Yes, I mean you! Even if you own a Macintosh or Linux Machine. One of the greatest myths of today is that the Macintosh cannot get a virus. Since the...
28 Feb, 2017 Views: 3417
document TV Channel Guide
Introduction Pavlov Media does not provide an online channel guide through your television. Due to the variance in modern televisions the built-in guide function does not display properly in many television sets using the Clear QAM method. We do provide printed guides to the properties and a PDF version that should be available from your property management office. Pavlov Media does however,...
24 Feb, 2017 Views: 50542
document How to Connect a Sony PlayStation 4
1. To locate the MAC address of a Sony PlayStation 4 Start up your PlayStation 4 without a disk in the drive. Find the System Settings icon and select the X. Click System Information and press the X. Your Mac Address will display. Write down the MAC Address 2. Login to your account here (myaccount.pavlovmedia.net). 3. Register your MAC address by clicking "Activate a new device." ...
07 Feb, 2017 Views: 5199
document Non-connection Related Video Problems
For all inquires relating to problems with your video service, Pavlov Media can only help you with the video connection we provide. For all inquiries for DVD, Blu-Ray, or VCR connections, or how to connect an Xbox, PlayStation-PS2, PS3, or PS4, Wii, or Roku and other streaming media players to your television, you need to refer to the manufacturer's instructions. Or visit their website for...
03 Feb, 2017 Views: 2783
document How to connect a Sony PlayStation 3 PS3
1. To Locate the MAC address of a Sony PlayStation 3 a. Settings b. System Settings c. System Information d. View information on the PS3 system. You can check information such as system software version, MAC address, current IP address, and remaining hard disk capacity. 2. Login to your account here (myaccount.pavlovmedia.net). 3. Register your MAC address by clicking "Activate a new...
03 Feb, 2017 Views: 5677
document How to connect a Sony PlayStation 2 PS2
To locate the MAC address of your Sony PlayStation 2 1. Power up the PlayStation 2 and load the Network Adaptor Startup Disc. 2. Once it has loaded, press X to enter the ISP SETUP. 3. The ISP SETUP will begin to load. 4. Once the setup process has loaded, press X to continue. 5. After the network adaptor has been found, press X to continue. 6. Press X again to continue. 7. Select NEW and then...
03 Feb, 2017 Views: 3253
document Connecting a Roku Streaming Video Player
The advent of internet TV has brought many new devices to market, among them the Roku player. This is a type of digital media receiver that allows customers to access internet streamed video or audio services through televisions. This includes subscription-based services as well as services that are available through the receiver free of charge. Each new generation of the Roku offers more power...
28 Dec, 2016 Views: 6056
document Finding Your MAC Address
A MAC address is a unique ID number for a network adapter (the part of your computer that connects to the internet). It's kind of like a serial number for an internet-capable device. Any device that connects to the internet (or a local network) has a MAC address - desktop computers, laptops, tablets, game consoles, and many other things. For many of our connections, the MAC address of the device...
22 Aug, 2016 Views: 14724
document Troubleshooting with OS X's Terminal
You can open Terminal using either of the following methods: Using Spotlight Press Command+Space on the keyboard (you can also click on the blue circle with a magnifying glass in the top right corner of the screen.) Search for Terminal Open the Terminal Application Using Finder Open the Macintosh hard drive. Open the Applications folder Open the Utilities folder Open...
22 Aug, 2016 Views: 2013
document How to Register a Device to your Account
Go to signin.pavlovmedia.net and sign into your account. Click on the Devices box. The My Devices screen appears. To activate a new device, click the button that says +Add New . The Add new device window appears. In the Device Description box, label your device as something to distinguish it from other devices registered to your account (i.e. My PC, iPhone, router, Wii, Xbox, etc). In...
12 Aug, 2016 Views: 22534
document Copyright Violations
Pavlov Media has a policy to put various redirects on customer’s accounts on our server when we receive DMCA (Digital Millennium Copyright Act, US Code Title 17) take down notices from content providers as required by Federal law. Our response policy is what is called a “graduated response” policy; each subsequent violation has a harsher loss of internet penalty. We have a 90 day...
09 Feb, 2016 Views: 3885
document General Setup Tips for Personal Routers
Introduction There are hundreds of personal router manufacturers and models being used today and it is not practical to provide individual setup directions for each model. Pavlov Media cannot recommend any specific model of personal router, nor can we provide step-by-step instructions for each individual router, but we will provide some general steps that will apply to all personal routers. We...
08 Feb, 2016 Views: 6212
document How to Connect a Personal Router
Connecting Your Router: Things you will need: 2 Ethernet cables. A router. The MAC address of your router (usually found on the bottom of the router). An account with Pavlov Media. Sign Up for an account here. Locate the MAC address on the bottom of the router: Note: the router has two MAC addresses. You will need to activate the MAC address for the WAN Port. If the MAC address of the...
20 Oct, 2015 Views: 74198
document Router Basics
Why do we want a router? What will it do for us? A home networking router is used to connect multiple computers or devices to a single Internet connection, whether it is a direct connection from a wall jack or through a DSL or Cable modem.. A router is different than a modem: your modem connects you to the internet via your ISP, while your router connects your computers to one another. These...
19 Oct, 2015 Views: 9374
document iView 3500STBII Channel Scan
How to perform a channel scan on the iView 3500STBII external QAM tuner If your television does not support QAM tuning and you have had to purchase an external QAM tuner you will have to perform a channel scan before you can receive the Pavlov Media video content. The model described below is for the iView 3500STBII unit that Pavlov Media has tested to work with our system. Before beginning,...
01 Oct, 2015 Views: 6101
document TiVo Setup Instructions
The TiVo DVR can be made to work with Pavlov Media's Clear QAM television signal. Since Pavlov Media provides all our television channels 'in the clear' or unencrypted, there is no need for a cable card to use your TiVo DVR with our service. If you can connect to our wired or wireless Internet service, you should be able to receive the proper channel guides through your TiVo. NOTICE: If you...
30 Sep, 2015 Views: 2804
document Television Connection Troubleshooting
With the advent of digital televisions, setup and troubleshooting of your video connection has become slightly more difficult. But the basic rules still apply. Before beginning any troubleshooting, locate the manual for your television, either the printed copy that came with the set, or an online version from the Internet. There is typically a troubleshooting guide in the back that will help...
04 Sep, 2015 Views: 5663
document League of Legends Connection Problems
Some of our residents have been experiencing problem with connections with the League of Legends online game. This is not due to any problems with the Pavlov Media network. The main problem is latency or delay in the transmission of the signal from the users computer to the Riot Games server and back. If the user's commands take more that 100 milliseconds to reach their server, often times the...
31 Aug, 2015 Views: 4456
document Digital Television Service Setup
To connect your television to the digital television service from Pavlov Media you television must have a QAM tuner built in (not ATSC) or an external QAM tuner. In most cases, performing a simple channel scan will locate all the provided channels To begin, you need a coaxial cable and a cable-ready television with a QAM tuner. Connect the coaxial cable from the wall plate video connection to...
27 Aug, 2015 Views: 5303
document How to Find Your IP Address
The methods used to find your IP Address vary according to which IP address you are looking for. Depending on the property you live at, the Pavlov Media network can work in different ways. You need a public IP address to access the internet. At Pavlov Media properties that use the PUPPI technology, there are two IP addresses to be concerned with, the private IP and the public IP. Each device...
19 Aug, 2015 Views: 4076
document How do I Close My Account?
There are different reasons a person may wish to close their account with Pavlov Media. The most common is that you are moving and no longer need the account. Depending on the type of service you have from Pavlov Media, the directions for closing your account will vary. For any questions on this or to close you account you would call 888-4-Pavlov (888-472-8258) and talk to one of our customer...
19 Aug, 2015 Views: 4153
document Basic Analog Television Service
Basic Analog Television Service is provided at many Pavlov Media-serviced communities and is accessible with a simple “plug-n-play” feature to an analog or digital television. To determine if Pavlov Media provides Basic Television Service, check with your leasing office. To watch basic television service, you need a coaxial cable and a cable-ready television. After connecting a coaxial...
18 Aug, 2015 Views: 3243
document Basic Digital Television Service
At many of our properties, Pavlov Media provides a high quality digital television service with standard definition and high definition channels. To receive these channels, you must have what is called a “clear QAM” tuner. This can be built into your television or be a separate set-top box. QAM (quadrature amplitude modulation) is the format by which digital cable channels are encoded and...
18 Aug, 2015 Views: 3333


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